Instructional Designer | E-Learning Developer
Steven K. Smith
"Leveraging AI-enhanced workflows, data-driven instructional design models, and rapid authoring tools, I design learning experiences and video content that help SaaS companies explain their products, onboard users, and turn customers into confident users.
Services
Product Onboarding
Turn new users into confident users with clear onboarding courses, guided walkthroughs, and self-paced training.
Tutorial and Support Videos
Create concise, polished how-to videos that reduce confusion and help customers use features successfully.
Produce promotional, explainer, and thought-leadership videos that communicate value clearly and support sales conversations.
Marketing and Product Videos
Ready to talk through a project?
I work best with SaaS teams that have a specific goal — a new feature to explain, a retention problem to solve, or a product launch coming up. If that sounds like you, let's connect.
